Privacy & cookies notice

The following terms are used :

"Personal Data": is defined as "any information relating to a natural person who is identified or who can be identified, directly or indirectly, by reference to an identification number or to one or more elements that are specific to him or her", in accordance with the French Data Protection Act of January 6, 1978.

"Service": the www.whisper-yachts.com service and all its content.

"Publisher" or "We": SYMPHONY MARINE, the legal entity or individual responsible for the publication and content of the Service.

"User" or "You": the Internet user visiting and using the Service.

The purpose of this charter is to inform you of the Service's commitments with regard to respect for your privacy and the protection of your Personal Data collected and processed during your use of the Service.

It is important that you read this Privacy Policy so that you are aware of why and how we use your data.

By registering with the Service, you agree to provide us with true information about yourself. Providing false information is contrary to the terms and conditions on the Service.

Please note that this Privacy Policy may be amended or supplemented at any time, in particular to comply with any changes in legislation, regulations, case law or technology. The date of any such update will be clearly indicated.

You are bound by any such changes as soon as they are posted online, and we therefore invite you to consult this Privacy Policy regularly in order to take note of any modifications.

You will also find a description of your privacy rights and how the law protects you.

If you have any questions about this Privacy Policy or if you would like to exercise your rights as described in Section 10 of this Privacy Policy, please contact us by e-mail at: whisper@whisper-yachts.com or by mail addressed to: Symphony Marine 1607 Av Père Soulas 34090 Montpellier.

The Data collected and subsequently processed by the Service are those that you voluntarily transmit to us by filling in the various forms present within the Service. For certain content-related operations, you may be required to transmit your personal data to third-party partners via their own services, more specifically when making payments. We will not have access to this data, as its collection and processing are governed by the terms and conditions specific to these parties. We invite you to consult their conditions before communicating your Data in this context.

Your IP address (identification number assigned to your computer on the Internet) is collected automatically. You are informed that the Service may implement an automatic tracking process (Cookie), which you can prevent by changing the relevant settings on your Internet browser, as explained in the general terms and conditions of this Service.

In general, you can visit the www.whisper-yachts.com Service without providing any personal information about yourself. In all cases, you are under no obligation to provide this information. However, if you refuse, you may not be able to benefit from certain information or services.

We also collect, use and share aggregated data such as statistical or demographic data for any purpose. Aggregate data may be derived from your personal information, but is not legally relevant as it does not directly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users who access a specific feature of the Service.

In order to provide better content and services, the www.whisper-yachts.com Service uses the Google Analytics service. Google Analytics does not track your browsing habits on third-party services. The information to which Google Analytics has access does not contain any personal data about you.

We do not collect "sensitive" data.

The contact details of registered users of the Service will be stored in accordance with the provisions of the French Data Protection Act of January 6, 1978. In accordance with this law, Users have the right to access, withdraw, modify or rectify the Data they have provided. To do so, simply send a request to the following e-mail address: whisper@whisper-yachts.com, or by post: Symphony Marine 1607 Av Père Soulas 34090 Montpellier.

The Publisher's collection of Users' Personal Data does not require any declaration to the French personal data protection authority (Commission Nationale de l'Informatique et des Libertés - CNIL).

The data controller is SYMPHONY MARINE.

The Data identified as mandatory on the Service's forms is required in order to benefit from the Service's corresponding functionalities, and more specifically from the operations on the content offered within the Service.

The Service may collect and process User Data:

For the purposes of providing you with the information or services to which you have subscribed, in particular: Sending newsletters/invitations.

For the purposes of collecting information that will enable us to improve our Service, products and functions (in particular through the use of cookies).

To contact you about : Sales project.

The Data collected by us is processed for the purposes of carrying out operations on the contents of the Service.

You may receive electronic mail (emails) from our Service, in particular as part of newsletters that you have accepted. You can ask to stop receiving these e-mails by contacting us at whisper@whisper-yachts.com or by clicking on the link provided for this purpose in each e-mail sent to you.

SYMPHONY MARINE is the sole recipient of your personal information. This information is never passed on to a third party, notwithstanding the sub-contractors SYMPHONY MARINE uses. Neither SYMPHONY MARINE nor its subcontractors market the personal data of visitors and users of its Service.

Your personal data may be shared with the parties listed below for the purposes defined in this Privacy Policy.

We require all third parties to ensure the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your data.

In accordance with the General Data Protection Regulation (GDPR), SYMPHONY MARINE only processes personal data in the following situations:

with your consent;

where there is a contractual obligation (a contract between SYMPHONY MARINE and you) ;

to meet a legal obligation (under EU or national legislation).

You are informed that your Data may be disclosed in application of a law, regulation or by virtue of a decision by a competent regulatory or judicial authority or, if necessary, in order for the Publisher to protect its rights and interests.

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, modified, disclosed or accessed without authorization. In addition, access to your personal data is subject to a defined and documented security procedure.

The Data is stored by the Service's host, whose contact details are given in the Service's legal notice, and is kept for the period strictly necessary to achieve the aforementioned purposes, which may not exceed 24 months. Beyond this period, they will be kept exclusively for statistical purposes and will not be used in any way whatsoever.

SYMPHONY MARINE informs you that it has recourse to authorized service providers to facilitate the collection and processing of the data you have communicated to us. These service providers may be located outside the European Union and may have access to data collected via the various forms on the Service.

SYMPHONY MARINE has previously ensured that its service providers implement adequate safeguards and comply with strict conditions regarding confidentiality, usage and data protection. In particular, we have checked that there is a legal basis for transferring data to a third country. In this respect, some of our service providers are subject to internal company rules (or "Binding Corporate Rules") that were approved by the CNIL in 2016 when the others obey not only Standard Contractual Clauses but also the Privacy Shield.

In accordance with legislation on the protection of personal data, you have the rights detailed below, which you may exercise as indicated in Article 1 of this Privacy Policy by writing to us at the postal address given above (Symphony Marine 1607 Av Père Soulas 34090 Montpellier) or by sending an e-mail to whisper@whisper-yachts.com :

The right to information: we have an obligation to inform you of how we use your personal data (as described in this Privacy Policy).

The right of access: this is your right to make a request for access to the data concerning you in order to receive a copy of the personal data we hold; However, due to the obligation of security and confidentiality in the processing of personal data which is incumbent on SYMPHONY MARINE, you are informed that your request will be processed subject to you providing proof of your identity, in particular by producing a scan or photocopy of your valid identity document.

The right of rectification: the right to ask us to rectify incomplete or inaccurate personal data. Under this right, you are legally entitled to request the rectification, updating, blocking or deletion of data concerning you that may be inaccurate, erroneous, incomplete or obsolete.

The right to erasure, also known as the "right to be forgotten": in certain cases, you can ask us to delete the personal data we hold about you (unless there is a compelling legal reason for us to retain it).

The right to restrict processing: in certain cases, you have the right to ask us to suspend the processing of your personal data,

The right to data portability: you have the right to ask us for a copy of your personal data in a common format (e.g. a .csv file).

The right to object: you have the right to object to the processing of your personal data (for example, by prohibiting us from processing your data for direct marketing purposes).

However, this right can only be exercised in one of the following two situations: when the exercise of this right is based on legitimate grounds, or when the exercise of this right aims to prevent the data collected from being used for commercial prospecting purposes.

Please contact us if you wish to exercise any of the rights described above by writing to us at Symphony Marine 1607 Av Père Soulas 34090 Montpellier or by e-mail at whisper@whisper-yachts.com.

You will not be charged for access to your personal data (or for exercising any other right). However, we may charge you a reasonable fee if your request is manifestly unfounded, repetitive or excessive. In this case, we may also refuse to respond to your request.

SYMPHONY MARINE will be entitled, where appropriate, to object to requests that are manifestly abusive due to their systematic, repetitive or numerous nature.

We may ask you for specific information in order to confirm your identity and to ensure your right of access to your personal data (or to exercise any other right). This is a security measure to ensure that personal data is not disclosed to anyone who is not authorized to receive it. We may also contact you to obtain more information about your request, in order to provide you with a faster response.

We aim to respond to all legitimate requests within one month. This one-month deadline may be exceeded if your request is particularly complex or if you have made several requests. In this case, we will notify you and keep you informed.

If you consider that SYMPHONY MARINE is not complying with its obligations with regard to your Personal Information, you may lodge a complaint or a request with the competent authority. In France, the competent authority is the CNIL, to which you can send a request by e-mail to the following address: https://www.cnil.fr/fr/plaintes/internet.

When you use the www.whisper-yachts.com service for the first time, you will be warned by a banner that information relating to your browsing may be recorded in alphanumeric files known as "cookies". Our policy on the use of cookies gives you a better understanding of the measures we have implemented in terms of navigation on our Service. In particular, it informs you about all the cookies present on our Service, their purpose and how to configure them.  

a) General information about cookies on the site

SYMPHONY MARINE, as the publisher of this Service, may install cookies on the hard disk of your terminal (computer, tablet, mobile, etc.) in order to guarantee you smooth and optimal browsing on our Service.

Cookies" are small text files of limited size that enable us to recognize your computer, tablet or cell phone in order to personalize the services we offer you.

The information collected via cookies does not in any way allow us to identify you by name. It is used exclusively for our own purposes in order to improve the interactivity and performance of our Service and to send you content tailored to your interests. None of this information is communicated to third parties except when SYMPHONY MARINE has obtained your prior consent or when disclosure of this information is required by law, court order or any administrative or judicial authority empowered to deal with such matters.

To help you understand the information that cookies identify, you will find a table listing the different types of cookies that may be used on the SYMPHONY MARINE Service, their name, their purpose and their retention period : Click here to change your cookie preferences .  

b) Setting your cookie preferences

You can accept or refuse cookies at any time.

When you first use the www.whisper-yachts.com Service, a banner briefly presenting information on the deposit of cookies and similar technologies appears at the bottom of your screen. This banner warns you that by continuing your browsing on the SYMPHONY MARINE Service (by loading a new page or clicking on various elements of the Service, for example), you accept the deposit of cookies on your terminal.

Depending on the type of cookie in question, your consent to the deposit and reading of cookies on your terminal may be required.  

c) Cookies exempt from consent

In accordance with the recommendations of the French Data Protection Authority (Commission Nationale de l'Informatique et des Libertés - CNIL), certain cookies do not require your prior consent insofar as they are strictly necessary for the operation of the Service or their sole purpose is to enable or facilitate communication by electronic means. These include session ID cookies, authentication cookies, load balancing session cookies and interface personalization cookies. These cookies are fully subject to the present policy insofar as they are issued and managed by SYMPHONY MARINE.  

d) Cookies requiring your prior consent

This requirement concerns cookies issued by third parties and qualified as "persistent" in that they remain on your terminal until they are deleted or expire.

As such cookies are issued by third parties, their use and storage are subject to their own privacy policies, a link to which is provided below. This family of cookies includes audience measurement cookies, advertising cookies, which SYMPHONY MARINE uses, and social network sharing cookies (Facebook, YouTube, Twitter, LinkedIn, etc.). Social network sharing cookies are issued and managed by the publisher of the social network concerned. Subject to your consent, these cookies enable you to easily share some of the content published on the Service, in particular via a sharing application "button" depending on the social network concerned.  

Audience measurement cookies generate statistics on the number of visitors to and use of various elements of the Service (such as the content/pages you have visited). This data is used to improve the ergonomics of the Service. On the www.whisper-yachts.com Service, an audience measurement tool (Google Analytics) is used; its confidentiality policy is available in French at the following Internet address:  
https://www.google.com/analytics/learn/privacy.html  

e) Cookie setting tools  

Most Internet browsers are configured by default to allow the deposit of cookies. Your browser gives you the opportunity to modify these standard settings so that all cookies are systematically rejected, or so that only some cookies are accepted or rejected, depending on the sender.

WARNING: We draw your attention to the fact that refusing to accept cookies on your terminal may nevertheless alter your user experience and your access to certain services or functionalities of this Service. Where applicable, SYMPHONY MARINE declines all responsibility concerning the consequences linked to the deterioration of your browsing conditions which occur as a result of your choice to refuse, delete or block the cookies necessary for the functioning of the Service. Such consequences shall not constitute damage and you shall not be entitled to claim any compensation as a result.

Your browser also allows you to delete existing cookies from your terminal or to notify you when new cookies are likely to be placed on your terminal. These settings have no effect on your browsing experience, but they do mean that you lose all the benefits of cookies.  

Please take a look at the various tools provided below to enable you to configure the cookies stored on your terminal.  

f) Browser settings  

Each Internet browser has its own cookie management settings. To find out how to modify your cookie preferences, please click on the links below to access your browser's menu.

Google Chrome: https://support.google.com/chrome/answer/95647?hl=fr

Internet Explorer: https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies#ie=ie-11

Mozilla Firefox: https://support.mozilla.org/fr/kb/activer-desactiver-cookies

Opera: http://help.opera.com/Windows/10.20/fr/cookies.html

Safari https://support.apple.com/kb/PH21411?viewlocale=fr_FR&locale=fr_FR  

For further information on cookie management tools, please consult the CNIL website: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.

If you have any questions or require further information about this cookie policy, please contact us.  

g) List of cookies

The detailed list of cookies used on the www.whisper-yachts.com Service is available at the following address: Click here to change your cookie preferences .

All rights reserved - July 19, 2023